WALSER’S INTERNET RETURN POLICY

Items to be considered for Refund or Exchange must be in new and resalable condition (unused, unopened, etc.) and must be returned within one week from the date of receipt with prior written authorization from WALSER’S. Any unauthorized returns will be refused.

ABSOLUTELY NO RETURNS WILL BE ACCEPTED FOR:

SPECIAL ORDERS – SALE ITEMS – CLOSEOUTS

SPRAY ADHESIVES & COATINGS – ADHESIVE TAPES

ADHESIVE PRODUCTS – PRESSURE GRAPHICS

MAT CUTTERS – PAPER CUTTERS – CUTTING MATS

PROJECTORS – LIGHT BOXES – VIDEOS

COMPUTER ITEMS – PRINTER MEDIA & INK

MARKERS – PENS – CLIP ART – MAGAZINES – BOOKS

ELECTRICAL & ELECTRONIC ITEMS

PORTFOLIOS & PRESENTATION CASES

Returns require the prior authorization of a WALSER’S customer service manager. Credit will not be given on unauthorized returns, and the merchandise delivery will be refused accordingly. Returned merchandise must be in saleable condition. A 20% restocking fee will be assessed on merchandise ordered in error or due to customer change of mind. We ask that you carefully examine your order at the time of delivery to determine any damaged or missing items.

In the unfortunate event that damage or shortage occurs in transit, the customer is responsible for filing any claims with the freight company. Please notify both the freight company and WALSER’S immediately if this occurs. As a courtesy to our customers, we will gladly assist with your claim to expedite processing.

Any shipping or handling charges that occur in sending an order or return of the same are the responsibility of the customer and are not refundable.

If you have any questions concerning the return or application of products,

PLEASE ASK BEFORE YOU BUY!